Privacy policy

Temurun Coffee ("Temurun Coffee," "we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect, how we use it, and your rights associated with that information when you use our website located at temuruncoffee.com (the "Site").

1. Collection of Information

We collect two primary categories of information when you interact with the Site:

1.1. Personal Information: This may include your name, email address, billing and shipping addresses, phone number, and any other information you voluntarily provide when creating an account, placing an order, subscribing to our newsletter, or contacting customer service.

1.2. Usage Data: We collect information about your activity on the Site through cookies and other tracking technologies. This data may include the pages you visit, products you browse, search terms you use, and other information that helps us understand how you interact with the Site.

2. Use of Information

The information we collect is used for the following purposes:

  • To process your orders, fulfill your requests, and manage your account.
  • To send you marketing and promotional communications, but only with your prior consent.
  • To respond to your inquiries and provide exceptional customer service.
  • To analyze your activity on the Site to improve our services and user experience.
  • To prevent fraud and protect the security of the Site and our business interests.

3. Cookies and Tracking Technologies

We utilize cookies and other tracking technologies to collect Usage Data. Cookies are small data files stored on your device when you visit a website. They enable us to track your activity on the Site and remember your preferences. While you can disable cookies through your web browser settings, this may limit your ability to use certain features of the Site.

4. Sharing of Information

We may share your personal information with trusted third-party service providers who assist us in operating the Site and delivering our services. These providers are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes we have specified.

We may also disclose your personal information if required by law, in response to a court order or subpoena, or to protect our rights or the rights of others.

5. Data Retention

    We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes.

    6. Your Rights

      You have certain rights regarding your personal information, including:

      • The right to access and review your personal information.
      • The right to rectify any inaccuracies in your personal information.
      • The right to request the deletion of your personal information.
      • The right to object to the processing of your personal information.
      • The right to withdraw your consent to the processing of your personal information (where applicable).

      To exercise any of these rights, please contact us at support@temuruncoffee.com.

      7. Children's Privacy

        The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@temuruncoffee.com.

        8. Changes to this Privacy Policy

          We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on the Site. Your continued use of the Site following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

          9. Contact Us

            If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us at info@temuruncoffee.com. We are committed to transparency and will address your inquiries promptly.

            March 2024